Shipping & Delivery

Built In California. Shipped Fast.

Every order ships from our California warehouse within 1–2 business days. Here's exactly what to expect from the moment you click checkout to the moment it's at your door.

Shipping Options

Pick Your Speed.

Two shipping options at checkout. One free threshold. Every order tracked from California to your door.

$7.99 3–7 Business Days

Standard Shipping

Our default option. Tracked end-to-end. Delivered by the carrier in 3–7 business days after it leaves our warehouse. Available on every order.

$14.99 2–3 Business Days

Express Shipping

Need it sooner? Express gets your order in your hands in 2–3 business days after it ships. Selectable at checkout on any order.

FREE On Orders Over $100

Free Standard

Spend over $100 and standard shipping is on us. Applied automatically at checkout. No code needed.

Processing Time

Out The Door In 1–2 Business Days.

Every order leaves our California warehouse within 1–2 business days of being placed. Orders placed on weekends or holidays start processing the next business day. Add this window to the delivery estimate above for your total timeline.

After You Order

Tracking, Changes & Cancellations.

Tracking

Confirmation & Tracking

Once your order ships, you'll get a confirmation email with your tracking number. Click the link to follow your package directly from the carrier — no app required, no account needed.

Changes & Cancellations

Cancel Or Modify Before Ship

Need to change your order or cancel? Email us at primalstandard@gmail.com as soon as possible. We can modify or cancel any order before it leaves the warehouse. Once it ships, it can't be changed.

Edge Cases

When Things Don't Go As Planned.

Address Errors

Double-Check Before Checkout

If a package is returned to us because of an incorrect or incomplete address provided at checkout, the customer is responsible for the cost of reshipping. We'll email to confirm the corrected address and collect the reship fee before sending it back out.

Lost Or Damaged

We'll Work With The Carrier

If your package is lost in transit or arrives damaged, email primalstandard@gmail.com within 7 days of the expected delivery date. We'll work directly with the carrier on your behalf to investigate and resolve it.

Carrier Delays

Once It's In Their Hands

Once your package is with the carrier, delivery timelines are outside our control. Weather, carrier backlogs, and other unforeseen events may cause occasional delays. We appreciate your patience — and we'll always help where we can.

Shipping Destinations

US-Wide Coverage

We currently ship throughout the United States, including Alaska, Hawaii, and US territories.

International

Shipping Outside The US.

International shipping is handled on a case-by-case basis. Email us at primalstandard@gmail.com with your country and shipping address — we'll send a custom shipping quote within one business day.

Customs, duties & taxes: For international orders, the customer is responsible for any customs fees, import duties, and taxes imposed by the destination country. These are not included in the shipping cost and are collected by the carrier on delivery.

Still Have Questions?